It pays to be social. Get your True North Brew Co Rewards card here

BOOK A TABLE

Can I make a booking?

Yes, you can do this online here, or alternatively please call us on 0114 248 7969. 

Where is The British Oak Ale House?

The British Oak is situated in Mosborough.  

The full address is: 1 Mosborough Moor, Mosborough, Sheffield S20 5AY 

How can I contact The British Oak Ale House?

If you would like to speak to The British Oak team, you can give us a call on 0114 248 7969.

Do you cater for children at The British Oak?

The British Oak welcomes children under 16 until 8pm. We know that kids love to eat out too so we’ve pulled together a menu for smaller appetites. You can view the kids’ menu here 

GROUPS & OCCASIONS

Do you cater for parties?

Yes. Please visit our parties page for details about our party packages, area hire and buffets.

It’s my birthday, can I get a free drink?

Members of our rewards scheme receive a free drink voucher on their birthday. Grab your True North Rewards Card from any of our bars or sign up here to activate your account.    

You’ll also get 5% of everything you spend back onto your card to use within True North Brew Co venues and exclusive offers throughout the year. 

What is the largest table you can accommodate?

We can accommodate a private dining booking of 50 people in our Tap Room or Conservatory.

FOOD & DRINK

What time is food served from?

Here is a list of food service times in a daily breakdown. Please note that last food bookings are taken 15 mins prior to end of food service.

Monday: 12pm – 9pm
Tuesday: 12pm – 9pm
Wednesday: 12pm – 9pm
Thursday: 12pm – 9pm
Friday: 12pm – 10pm
Saturday: 12pm – 10pm
Sunday: 12pm – 8m

What’s on tap at The British Oak? 

We have six rotating guest ale pumps, three of which are our very own True North ales. We also offer a range of lagers, ciders and guest beers

Does The British Oak cater for people with special dietary requirements?

If you have a food allergy or intolerance, please speak to a member of the team before placing your order. Full allergen information is available upon request.

Food is prepared in an area where other allergens are present and our menu descriptions do not list all ingredients. Fish and poultry products may contain small bones.  

Does The British Oak have a vegetarian, gluten free or vegan menu?

Our main food menu has options available for special dietary requirements.  

Dishes are marked clearly with the following: V Vegetarian, VO Vegetarian Option Available, VG Vegan, VGO Vegan Option Available

Where can I find the allergen menu?

We are able to cater for a wide range of allergies here at The British Oak. Our allergen menu is linked here.

Can I collect a food order from you?

Yes, The British Oak at Home is our takeaway service, meaning that now you can enjoy your Oak favourites at home with safe, contact-less delivery or collection available. Please visit our British Oak at Home page to view the menu and order.  

GENERAL

Is The British Oak wheelchair accessible and do you have accessible toilets?

Yes. The British Oak is wheelchair accessible. We advise customers to enter via the bank entrance as the restaurant and accessible toilet are both on one level.  

Does The British Oak offer student discount?

No, we don’t offer student discount.  

True North Brew Co has a student rewards card called Pledge where you can receive 20% off all day, every day in participating venues. Please visit the Pledge page for further details.

I work for the NHS, do you offer any discounts? 

No. We don’t offer NHS discount specifically. However, we do have a Rewards scheme where as a member you will receive 5% of everything spent back onto your card to use within True North venues, a gift on your birthday, and exclusive offers throughout the year. 

truenorthbrewco.uk/rewards

Is there anywhere to park near The British Oak Ale House?

Yes. We have a large car park for our customers to use. 

Do you provide free Wi-Fi?

Yes. You can use our Wi-Fi for free. Ask a member of staff.  

What measures are you taking to ensure customers are safe in your venue?

Understandably we have made some changes in light of social distancing and heightened safety measures for both or staff and guests.  

Some of the measures are: 

  • Enhanced cleaning regimes  
  • Distancing measures 
  • Hand sanitiser freely available  
  • Increased order at table availability 
  • One-way systems 
  • Staff safety training  
  • Screens at direct contact points 

We recommend reading our COVID-19 policy statement and further information whilst also logging your visit with us in support of the NHS Test and Trace 

TRUE NORTH BREW CO

How do I join the True North Brew Co rewards scheme?

 

Grab your card from any of our bars or sign up here to activate your Rewards account.    

Members of our Rewards scheme will receive 5% of everything you spend back onto your card to use within our venues, a gift on your birthday, and exclusive offers throughout the year. 

How can I use my Rewards Card?   

When you make a purchase in one of our venues please hand over your Rewards Card for your server to scan. If you do not have your card on you at the time you can add your points using the code on your receipt. To do this, go to your online reward account, click ‘Redeem Code’ and enter the code as it appears on the bottom of the receipt.

Please contact rewards@truenorthbrewco.uk if you need any further assistance. 

I have a True North Brew Co gift card; can I use it at The British Oak?

Yes. You can redeem the True North Brew Co gift card in venues operated by True North Brew Co. Gift cards can be used to purchase goods and services in venue.

What other venues do you own?

We currently own and manage 12 venues in the South Yorkshire and North Derbyshire areas. Check them out here.

How can I buy Sheffield Dry Gin? 

We sell Sheffield Dry Gin gift sets behind the bar – please ask a member of staff to see what is in stock. You can also visit the True North Store for a full list of products that can be delivered by Royal Mail.